If for any reason you are not satisfied with a product you purchased you can return it within 30 days of the original purchase date, you must have a valid receipt dated within 30 days or less from the original purchase date. All returns are subject to management approval.
Cash refunds will only be given with a valid receipt showing the original form of payment for purchase as cash. Refunds over $50.00 will be refunded by check from the controller due to limited funds in the retail locations.
Credit Card Refunds
All credit card purchases will be refunded back to the original credit card that merchandise were purchased on. In the event there is no receipt showing the credit card used or credit card is not available, Grace Healthcare will issue a store credit in the form of a Gift Card.
If the purchase was made by personal check, a refund will be issued by mail 30 days from date of purchase. We will replace or repair defective items based on manufacture's policy. A restocking fee of 25% may apply for returns over 30 days but less than 60 days. No refunds or exchanges after 60 days. Hosiery - Non Returnable Bath/Hygiene Products - Non Returnable Lift Chairs - Non Returnable Special Orders - Non Returnable Scrubs - Unworn and tags attached General Products - Must be in original packaging and in unused condition Please sign below stating that you received and acknowledged Grace Healthcare's Return/Refund Policy.
All merchandise returns are subject to a detailed inspection. Any merchandise unsuitable for resale will not be accepted (Do not adhere labels to retail packaging). A minimum restocking fee of 25% will be applied to all returns less than 30 days. Returns will not be accepted after 60 days. We will replace or repair defective items based on manufacturer’s policy.
Upon satisfactory condition, a credit will be issued to your account.